AArings.Com
Your Source for the Finest Recovery, Spiritual & Identity Jewelry
FAQ

How much is Shipping & Handling?

We charge flat rate shipping and handling charges for all orders as follows:

$4.95 for shipping to U.S.

$6.95 for shipping to Canada

$9.95 for shipping to U.K.

***In addition to the base shipping and handling charge, there is a charge of $1.00 per item.

We will ship via the fastest and most cost-effective method available.  For shipping outside of these areas, please e-mail customer_service@aarings.com for more information.  Thank you for shopping with us!


How can I find out my ring size?

Please take the time to find your correct ring size before placing an order.  We will not accept returns based on ordering the wrong size ring, and any changes will result in a $20 ring sizing charge.

The best way to determine your ring size is to have a jeweler use a gauge to measue you.  Since your fingers can vary in size during the day with swelling, it is advisable to check a couple of times to get the most comfortable measurement. 

If you don't want to make a trip to a jeweler, or just want to double check the size you think you wear, you can also measure your size with a string or strip of paper and compare it to the sizing chart found here http://en.wikipedia.org/wiki/Ring_size from Wikipedia.  Please be aware that www.AArings.com is not responsible for inaccurate measurements, we will send you whatever size you order.

Also, the sizes on our website are all American sizes.  Residents of other countries can determine their American size by seeing the chart above or one like it. 


How long will it take for my purchase to arrive?

The amount of time it will take for your item to arrive can vary.  Most items can be shipped in around 7 business days.  Some items will take up to three weeks to ship.  The average time for us to ship an item to you is between 1-2 weeks after receipt of cleared payment. 

Some items specify how long they will take to ship in their item description, and these are a sure bet.  If an item does not have a specific timeline noted, please e-mail customer_service@aarings.com to find out how long it will take for the item you'd like to get to you.

Please note that while we'll try our best, we cannot guarantee shipment to you by a certain date.  Thus, we recommend ordering well in advance (a month or so) to ensure arrival for holidays, etc.  As most of our items are handmade and finished, delays are to be expected.


Can I make a special order for a style or other metal?

We do do special orders.  We can create most things and just need a photo or drawing, specifics on size, etc.  There are additional costs involved in creating a special order piece, and you can get a quote from us by e-mailing customer_service@aarings.com.

All of our items can be made in any precious metal of your choice.  Unless specified, our items are 10K Gold and Sterling Silver.  We use 10K Gold as it is more affordable, but if you'd like us to make your piece in 14K, 18K, Platinum, etc., we are able to do so.  Just e-mail us for pricing.

 


I live in the UK-- why hasn't my order arrived yet?

We have had an experience on previous orders from the UK where a customer's shipment has been held in customs for 1-4 weeks.  Be prepared for this wait if you are ordering from the United Kingdom. (and possibly other countries as well).


THE FINE PRINT! Please note that all our jewelry is finished by hand, thus slight imperfections are a normal part of the workmanship.  We will not accept returns based on small defects apparent due to this nature. Also because of the hand finishing involved, it is normal for your jewelry to take up to 3-6 weeks, and delays are possible (and definite in the case of special orders).  Customer satisfaction is important to us, and we try hard to get your jewelry to you as quickly as possible.

We reserve the right to change prices at any time, especially due to the fluctuation of prices in the metals markets.  Though we believe the pricing listed on this site to be accurate for all items and will make every effort to honor a price if possible, we will not accept any liability for errors of type or cost of any item listed on this site or otherwise sold by AArings.

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